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SAP Knowledge Base Article - PreviewSymptom
The Notifications sent from LMS contain .ics file as an attachment for the schedule which when clicked in outlook which is locally installed on a system adds the schedule to your calendar.
Where as in Outlook Web Access when click on .ics file users are given a choice of opening it in the local copy of outlook or to download the file.
This becomes an issue if users does not have outlook locally installed.
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Environment
SuccessFactors LMS
Learning Management System
Product
SAP SuccessFactors Learning all versions
Keywords
.ics OWA Outlook Web Access , KBA , LOD-SF-LMS , Learning Management System , Problem
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