SAP Knowledge Base Article - Public

2291313 - Advances: Data not displayed in Current Advances section after approval

Symptom

Advances data not displayed in Current Advances portlet even after approving the request.

Environment

SuccessFactors Employee Central

Reproducing the Issue

Login to the system----->Employment information page----->Take action------>Advance-------------->Enter details ------------>Submit.

A workflow is generated----------->Proxy and approve the workflow.

Navigate to employee's advances portlet. Cannot find any data.

Cause

This is due to a wrong configuration in Object Definition.

Resolution

If workflow is enabled "Pending data value must be set as "YES".Setting pending data value to NO will result in above mentioned issue

Admin Center----->Configure object definition--------->Non recurring payment--------->Pending data=YES

Keywords

Advances, , KBA , LOD-SF-EC-ADV , Advances , Problem

Product

SAP SuccessFactors HCM Suite 1602