SAP Knowledge Base Article - Public

2292374 - Users cannot register into a class for an item that has prerequisite(s)

Symptom

The users do not see the option to register into a class for an item that has another item as prerequisite even when the below property is checked at Learning Administration > System Administration > Application Administration > User Settings:

  • Allow self-registration to proceed as long as the prerequisites will be completed prior to the class start date.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. At Learning Administration > System Administration > Application Administration > User Settings > Enable the option "Allow self-registration to proceed as long as the prerequisites will be completed prior to the class start date" >
  2. Create an instructed-led (ILT) item and add an online item as a prerequisite to it >
  3. Schedule a class for the ILT item and make sure that self-registration option is enabled >
  4. At the user side, search for the item >
  5. Check the available classes >
  6. User will see that the register option does not show up and there is a message saying that the prerequisites are not met.

Resolution

This is an expected behavior of the system with an online item being a prerequisite to an instructor-led item.

Despite of the "Allow self-registration to proceed as long as the prerequisites will be completed prior to the class start date" setting being enabled, if the online item is a prerequisite, it needs to be completed to allow the user to register for the desired one.

See Also

Keywords

allow, self, registration, prerequisite, assignment, user, enable, item, class, Allow self-registration to proceed as long as the prerequisites will be completed prior to the scheduled start date, online, ilt, blended, self-registration, course , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions