2292527 - Expected behaviour of Classes in relation to how they appear on a User's Learning Plan

This is a 'How To' KBA detailing the expected behaviour of Classes in relation to how they appear on a User's Learning Plan and also when they should cease to appear on a User's Learning Plan.

SAP SuccessFactors LMS

When a User is registered for a Class, the Class will appear in this User's Learning Plan. It will remain there until one of the following criteria are fulfilled:

• Admin records learning for the User(s) via Add to Learning History.
• Admin removes User(s) from Class.
• Admin manually removes Item associated with Class from User(s) Assigned Items.
• The Class is deleted.

If one of the above criteria are met, it will cease to appear in the User's Learning Plan.

If one or more of the above criteria are met and it is still appearing in the User's Learning Plan, then this is most likely a bug and needs to be referred to Engineering for further analysis.

Class, Scheduled Offering, Learning Plan, Learning History, Assigned Items , KBA , LOD-SF-LMS , Learning Management System , How To