Symptom
- When you go to "Offers" in Recruiting, not all Offer Approvals ever made are listed.
- Missing candidate from Offers page lists in Recruiting or the "Offers" tab is blank / empty.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting
- On the right side of the page, right next to 'Reports' button, click on 'Offers'
- Not all of Offer Approvals will be there.
Cause
This happens because only Offer Approvals for open Job Requisitions will be visible in the "Candidate Offer Approvals" view.
The latest version of the Offer is being displayed on the Offer page since the page is mainly to view Offers approval statuses.
Resolution
In order to view a historical Offer you can either keep the Job Requisition open or reopen it, or you can report it via ad-hoc report to see the details on an older Offer Approval.
Keywords
Candidate, Offer, Approvals, Old, Not, Seeing, Visible, Showing, Blank, Empty, Offers, Tab, Page, Disappear , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem