SAP Knowledge Base Article - Public

2292753 - Country Specific Picklist Showing Values for All countries

Symptom

Having followed the implementation guide exactly, you click on a country specific picklist field in Job Information expecting to see only those picklist values for the country of the employee; But instead, you see all values.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to Job Information;
  2. Click on Take Action and select Change Job and Compensation information;
  3. Choose Job information;
  4. Navigate to the country specific picklist field and click on the dropdown;
  5. Instead of seeing the picklist values specific to that country, you see all picklist options.

Cause

The country specific picklist field was maintained above the country field in Job Information, reading from top to bottom.

In order for the system to filter on the country specific values, reading from the top to the bottom of the screen, the system must first encounter the country field, before encountering the country specific picklist field.

Resolution

Move the Country Field above the country specific picklist field.

Keywords

CSF picklist, country specific picklist, see all values, job information, values , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions