SAP Knowledge Base Article - Public

2292909 - Automatic Process "Waitlist to Request List" doesn't remove users from Waitlist in SuccessFactors Learning


  • The automatic process "Waitlist to Request List" is intended to change the waitlist for a class into a request list.
  • However, the automatic process just adds the users to the request list for the next class but does not remove the users from the waitlist of the old class.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Create 2 classes, one with the current date and time, the other in the future
  2. Fill the registration for the current class and make sure a few users are waitlisted.
  3. Set the "Waitlist to Request List" run after the current class is already started.
  4. Notice users are added to the request list for the future class; however, the users still remain in the waitlist for the previous class.


This is an expected behavior.


  • The "Waitlist to Request List" automatic process will only create a request list for the next available class.
  • The automatic process will not remove the users from the waitlist of the previous class.


sf, success factors LMS, APM, waitlist apm, request list, wait list, wait listed , KBA , LOD-SF-LMS-APM , Automatic Processes , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem


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