Symptom
- Admin navigates to specific Scheduled Offering/ select registration/ advanced view
- Some users have not updated information about order number
Environment
Learning Management System (LMS)
Reproducing the Issue
- Navigate to Scheduled offering,
- Click registration tab,
- Click Advanced view button,
- Some users don't have order number associated
Cause
The issue has been caused by changing price of scheduled offering from 0 to 150 on specific date.
All users enrolled to SO before this date should pay 0 so they don't have order number associated.
Information can be checked in PH_MASTER_INV_SCHED_PRICE in database.
Resolution
Change the price for affected users manually in advanced view settings of scheduled offering.
Keywords
- order number information missing in scheduled offering, - scheduled offering order numbers not updated for all users. , KBA , LOD-SF-LMS , Learning Management System , Problem