Symptom
Approvers are unable to edit attachment in workflow and therefore cannot upload an attachment to it.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Workflow approver cannot edit the attachment section of a workflow that is pending approval.
Only workflow initiator can edit and upload an attachment to it.
Cause
As per the current product design, there are some limitations with regards to managing attachments during workflow execution.
Resolution
This feature is supported only for following workflow types (because they have Job Information change, which has attachment field):
- Job Information change workflow
- New hire/rehire/internal hire workflow
- Termination workflow
- Global Assignment workflow
Keywords
Edit, workflow, add, attachment, upload, load, update, send back, approver, pending approval, workflow approver, manage attachment, workflow execution , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem