SAP Knowledge Base Article - Public

2294428 - Users are displayed as active despite the fact that employee status is Terminated

Symptom

- Admin changes employee status to Terminated option from available drop down menu and user's active column is not changed to "NO"

- Save the changes,

- User's active column will be shown as "Yes"

Environment

Learning Management System (LMS)

Reproducing the Issue

 - Admin changes employee status to Terminated option from available drop down menu,

- Save the changes,

- User's active column will be shown as "Yes" and not changed to "No"

Cause

- Selecting employee status as terminated has no impact on the user account status

- It is just an informative column to see the employee's account status

 

Resolution

 - For the best practice, we recommend to navigate to System Admin / Configuration/RecordConfiguration - select records for user and add record "Terminated" from available to display as it is not displayed by default,

- Then select terminated date and set column "Active" to "No",

- Even if user's column "Active" is not changed to "No", user won't be able to log in if a terminated date is in past

- But column "Active" must be still updated manually

Keywords

- User is still active after employee status is terminated. , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508