Symptom
This document explains how the approval process expiration works.
Environment
SAP SuccessFactors Learning
Resolution
The approvals remain pending until the "Deny Expired Approval Processes" APM runs.
The "Deny Expired Approval Processes" cancels any approval process for a pending enrollment or external learning request. If the requested event has a start date that is in the past. The process sends a notification to the user confirming the denied request using the ApprovalProcessRequestExpired or ApprovalProcessRequestDenied notification templates.
You can configure the Deny Expired Approval Processes by going to System Admin > Automatic Processes > Deny Expired Processes.
Keywords
KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To