SAP Knowledge Base Article - Public

2294748 - How to increase the size of the content import and timeout settings

Symptom

How to increase the size of the content import and timeout settings? or content import Failed.

Caused by: org.apache.commons.vfs2.FileSystemException: Could not close the output stream for file

Job timeout on: reason: JOB_TIMEOUT: Job was running for longer than {x} seconds

Environment

SAP SuccessFactors Learning

Resolution

Please follow the below steps in the Learning admin side:

System Administration > Configuration > System Configuration > CONTENT IMPORT:

  • To increase the size of import file, please update the below mentioned configuration.
    # The maximum size of a single attachment in KB.  1KB=1024 bytes

    maximumFileSizeKB=104857600
  • To increase the timeout period for content import, please update the below Configuration.
    # The timeout in milliseconds. Default is 1 minute
    # Note this timeout should be less than your HTTP server's timeout.

    handlerTimeout=60000

Note: there is restriction on the number of content files that can be uploaded simultaneously. However, importing mulitiple files with a large size may result in the import job timing out.

Keywords

content, import, handlerTimeout, maximumFileSizeKB, timeout, time, out, increase, size, limit, change, modify , content import failed Job timeout on: reason: JOB_TIMEOUT: Job was running for longer than {x} seconds , Could not close the output stream for file. , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions