SAP Knowledge Base Article - Preview

2294832 - Repeated prompts for user and password when launching Software Update Manager (SUM) using SL Common UI

Symptom

When using the latest SL Common UI by entering the URL in a browser, the system repeatedly prompts for OS user and password to start the SUM. The default user should be <sid>adm. Even after entering the correct credentials for <sid>adm, the browser continues to display the login prompt without additional information, and SUM fails to start. 


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Product

ABAP platform all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SUM, SL Common UI, repeated login prompts, browser login issue, NetWeaver, Host Agent, STARTUP command, SUM registration, SUM guide, SUM patch, SAP, adm, browser compatibility, troubleshooting SUM, update issue, upgrade issue , KBA , BC-UPG-SUI , Software Logistics User Interface Client , Problem

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