Symptom
Go to a candidate in the Forwarded or Invited to Apply status - comments functionality is not available for the recruiting users.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Recruiting Management
Cause
Candidates do not receive e-mail notifications when they are forwarded to requisitions. Forwarded candidates are not considered applicants; therefore certain functionalities are limited. For instance, only candidate profile data (not application data) is available on the application record, no data is reportable, the requisition does not appear in the candidate’s Jobs Applied portlet, the comments functionality is not available yet and candidates cannot be dispositioned.
Resolution
The comments functionality will become available when the Candidate applies for the job or is added to the requisition using "Add to Requisition" button (only with Late-stage application - please refer to 2081317).
Keywords
comments, forwarded, late-stage application, invited to apply, SF, Success Factors, Recruiting , KBA , LOD-SF-RCM , Recruiting Management , Problem