SAP Knowledge Base Article - Public

2295063 - User validation message when trying to enroll in two classes with same date and time

Symptom

User is not receiving validation message when trying to enroll himself into two classes scheduled for same time and date.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create two classes for the same time and date >
  2. Enable user registration >
  3. As a user enroll into both classes >
  4. User can enroll to both without receiving a validation error message about scheduling conflict.

Resolution

This is considered expected behavior if the setting "Prevent Users from creating user schedule conflicts" is not enabled.

Go to:

  1. Learning Administration >
  2. System Administration >
  3. Application Administration >
  4. User Settings >
  5. Check the "Prevent Users from creating user schedule conflicts".

Administrators will get a validation message even if the option is unchecked but users won't. The validation error looks like the following:

Keywords

lms, learning, sf, successfactors, user, enrol, class, classes, validation, error, warning, overlap, overlapping, register , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning all versions