2295365 - You are Unable to Set The Order of The Product Line Inside a Sales Order

You are unable to set the order of the Product lines inside a Sales Order or Quote.

SAP Cloud for Customer

1. Go to Sales work center.
2. Select the Sales order view.
3. Open Sales Order XYZ (XYZ represents the Sales Order ID).
4. Go to the Products tab.
5. Click Add Product From List.
6. Select some Products from the list XYZ.
7. Hit the Ok button.
8. The products will be added to the sales order, however, the system will re-numbering the product lines in different order/ sequence.

Currently there is no way to make the system follow a particular sequence when adding the products.

Please note, products can be derived from more than one product list. In such a scenario, sequencing cannot be maintained as there is no priority assigned at a product list level. The same products may be available in multiple product lists.

The sequence can be changed manually.

KBA: 2647800 - You Want to Edit The Standard Line Numbers for Products

products, Sales order, re-numbering; sequence , KBA , LOD-LE-CQP , Customer Quote Processing , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions