SAP Knowledge Base Article - Public

2295749 - How to Request a Partner/Reference/Demo Tenant

Symptom

Partner wants to have a new Partner/Reference/Demo tenant either to use it for demo to the client or to test the ruggedness of the product.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Cause

Partners cannot request new Partner/Reference/Demo tenant by clicking on 'Request Creation' button from Systems view in Service Control Center work center.

Resolution

  1. Partners need to contact SAP TDD team (SAP Test Demo Development Licenses for SAP Partner) via Partnership Support in SAP for Me to request a new Partner/Reference/Demo tenant
    1. Click on 'Get Support'.
    2. Select 'Test, Demo, and Development'.
    3. Select the appropriate subcategory.
  2. Then the concerned team will validate the request based on the contract and the requirement and will further proceed by delivering the Tenant to the Partner.

For a complete list of applications available in Partner Support, refer to KBA 1848459 - How do SAP Partners get help with all partner topics and applications (including Partner Dashboards in SAP for Me).

See Also

  • Partner Portal: SAP Partner Portal | welcome 
  • KBA 3597596 - How to contact TDD Partner Support for BTP Partner Accounts
  • KBA 3428090 - Get assistance for SAP TDD subscription or usage related topics - SAP S/4HANA Cloud Public Edition

Keywords

Partner, Tenant Creation, Reference Tenant, Demo Creation, demo tenant, patner tenant, new demo tenant. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions