Symptom
Partner wants to have a new Partner/Reference/Demo tenant either to use it for demo to the client or to test the ruggedness of the product.
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Cause
Partners cannot request new Partner/Reference/Demo tenant by clicking on 'Request Creation' button from Systems view in Service Control Center work center.
Resolution
- Partners need to contact SAP TDD team (SAP Test Demo Development Licenses for SAP Partner) via Partnership Support in SAP for Me to request a new Partner/Reference/Demo tenant
- Click on 'Get Support'.
- Select 'Test, Demo, and Development'.
- Select the appropriate subcategory.
- Then the concerned team will validate the request based on the contract and the requirement and will further proceed by delivering the Tenant to the Partner.
For a complete list of applications available in Partner Support, refer to KBA 1848459 - How do SAP Partners get help with all partner topics and applications (including Partner Dashboards in SAP for Me).
See Also
- Partner Portal: SAP Partner Portal | welcome
- KBA 3597596 - How to contact TDD Partner Support for BTP Partner Accounts
- KBA 3428090 - Get assistance for SAP TDD subscription or usage related topics - SAP S/4HANA Cloud Public Edition
Keywords
Partner, Tenant Creation, Reference Tenant, Demo Creation, demo tenant, patner tenant, new demo tenant. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To
SAP Knowledge Base Article - Public