2295939 - Completed Form is Not Appearing in the Manager's Completed Folder - Compensation Management

A Compensation form is created for a manager and after it is completed, it does not display under the manager's Completed folder.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Compensation
• SAP SuccessFactors Variable Pay

There are 2 possibilities:

• Manager was not part of the Compensation form's Route Map, so the form will not display under his/her Completed folder although he/she is the manager.
• Or the step of the Route Map where the planner would have had the form in his inbox has been skipped. Usually by routing forms via Admin Tools.

Other user who has access to the Completed form can Send a Copy of the form to the manager - you can refer to the KBA 2085347 - Worksheet Workflow - Send Copy and Carbon Copies of Worksheets with People - Compensation.

2085347 - Worksheet Workflow - Send Copy and Carbon Copies of Worksheets with People - Compensation

2276562 - Compensation and Variable Pay:User not included in the routemap can see the form in his enroute folder

Compensation form, Completed, form, manager, Send, copy, access, folder , KBA , LOD-SF-CMP , Compensation Management , Problem