SAP Knowledge Base Article - Public

2296462 - Referral notifications

Symptom

E-mail notifications not received by referrer when a candidate is moved between statuses on talent pipeline

Environment

Recruiting Management (RCM)

Cause

Customer has late stage application feature enabled in the instance where recruiters can move candidate between talent pipeline statuses even when candidate has not applied to the job.

If a candidate has not applied to the job and he is moved to different talent pipeline statuses then e-mail notifications will not be triggered for referrer. However, e-mails to other roles (like Reruiter, Hiring manager, etc.) will be triggered.

Resolution

Candidate should apply to the job so that referrer also receives e-mail notifications when candiate is moved between talent pipeline statuses.

Keywords

Referral e-mail notification Notification to referrer , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions