SAP Knowledge Base Article - Public

2296672 - Name of user missing in the Route Map

Symptom

You noticed that one or some steps of the Route Map do not contain the name of the user.

Environment

  • Performance Management
  • PMv12
  • PMv12 Acceleration

Reproducing the Issue

  1. Go to Performance Tab
  2. Open a Performance Form
  3. You will see that one or some steps of the Route Map do not contain the name of the users:

Route Map.png

Cause

For single steps, the name of the user will only appear when the form arrives on that step.

After this single step is concluded and the form is moved forward, the name of the user will stay recorded in that step of the Route Map.

Resolution

This is the system working as designed. For single steps, the name of the user will only appear when the form arrives on that step.

Keywords

  • Route Map
  • Name of user
, KBA , LOD-SF-PM , Performance Management , LOD-SF-PM-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602