SAP Knowledge Base Article - Preview

2297067 - User not prompted to enter new passcode during expiry event - HCP/HCPms/SDK


An application based on the SAP Kapsel framework, uses the Kapsel Logon plugin, and interacts with HANA Cloud Platform Mobile Services (HCPms).
In case the passcode expiry feature is used, when the user encounters the passcode expiry event, the app framework UI does not provide any prompt to allow the user to enter a new passcode to replace the one that has expired.
Instead, user has to use the "forgot my passcode" flow instead, which requires an online connection, which is not always available, as the user may be working offline in this scenario.



  • HANA Cloud Platform Mobile Services (HCPms)
  • SAP Mobile Platform (SMP) SDK 3.0 SP11


SAP HANA 1.0, platform edition ; SAP Mobile Platform SDK 3.0


KBA , hcp , policy , extend , disable , passcode , MOB-SDK-KAP , Kapsel: Hybrid Container , Problem

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