SAP Knowledge Base Article - Preview

2297086 - Work item substitution is not working in SO01


  • When using the SO01 inbox for work items, substitution is not working.
  • Neither Active nor Passive Substitution is working.



  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP


ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


SBWP, SO01, substitution, workflow settings, maintain substitute, HRUS_D2, personal substitute, define, activate, adopt, WF_GDPR, SWF_WORKFLOW , KBA , BC-BMT-WFM , Business Workflow , Problem

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