SAP Knowledge Base Article - Preview

2297186 - A user Inbox doesn't render correctly with IE 11 on BI 4.1


  • When accessing a user Inbox in BI Launch Pad with IE 11, the panel shows an incomplete list of items or no items at all. However, the Items tab at the bottom shows the correct number of objects.
  • The issue occurs for some users only.
  • The issue is specific to IE version 11 and doesn't occur on older versions of IE, Chrome or Firefox.



  • SAP BusinessObjects BusinessIntelligence Platform 4.1 SP5
  • BI Launch Pad
  • Internet Explorer (IE) 11


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Knowledge Acceleration 4.0, version for SAP BusinessObjects Web Intelligence


launchpad, 4.1sp5 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.