SAP Knowledge Base Article - Preview

2297215 - Missing Comments in the generated Contract Document using New DOCX Generation Service.

Symptom

When you generate a contract document using more than one clause document with multiple comments, then the generated contract document gets corrupted and some comments are missing and some not shown properly. For Example:

  • Suppose you have created two Clause Document and maintained three comments in each document.
  • Generated Contract Document will show the error when you open it: “can't open problem with it contents”  and some of the comments not shown in the document and for some the order will get changed i.e. Comment of Clause 1 shown in the Clause2 in the contract document.


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Environment

SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0

SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0

Product

SAP Sourcing 10.0 and SAP Contract Lifecycle Management 10.0 ; SAP Sourcing 9.0 and SAP Contract Lifecycle Management 9.0

Keywords

Comments, Missing ,Contract ,can't open problem with it contents,Corrupted Contract Document, New CG, Docx Based Contract Generation, Clause Document.     , KBA , SRM-ESO-CG , Contract Generation for SAP Sourcing & CLM , Bug Filed

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