Symptom
When we go to admin tools --> manage recruitment, we do not see "the manage data privacy" options
Environment
Successfactors Recruiting
Reproducing the Issue
We have observed in two production instances that there is no access to "Manage Data Privacy Configurations" in Admin Tools under System Properties.
Cause
Data Privacy Consent Statement 2.0 is enabled and it causing the issue.
Resolution
- If "Data Privacy Consent Statement 2.0" switch is enabled then those two links("Manage external data privacy consent statements" and "Manage internal data privacy consent statements") will not appear, as these switches are meant for DPCS1 configuration.
- If "Data Privacy Consent Statement 2.0" switch is disabled, then we need to select DPCS1 under provisioning (this might not apply anymore as DPCS 1.0 is no longer available)
Keywords
KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions