2297706 - VLS Intergration to Skype/Webex Error: createConnector () failed

When Syncing Instructor account to VLS server (Skype or Webex ) error is generated:

Caused by: com.plateausystems.elms.util.helper.ElmsCreateException: createConnector() failed
        at com.plateausystems.elms.framework.vle.helper.ConnectorFactory.createConnector(ConnectorFactory.java:116)
        at com.plateausystems.elms.client.struts.instructor.UpdateInstructorVLSSettingsAction.validate(UpdateInstructorVLSSettingsAction.java:264)
        ... 197 more
Caused by: java.lang.ClassNotFoundException: com.plateausystems.elms.framework.vle.
impl.BreezeConnector

SuccessFactors Learning Management System (LMS) - All Supported Versions since b1602

1. Add the Configuration for Integration between LMS and Skype/Webex under System Admin -> Configuration -> VLS configuration
2. In the Instructor Record, navigate to VLS settings and add the Account id and password as per the screen shot below.

   3. The error as per the below screen shot is displayed.

The cause for this is due to a formatting issue within the VLS configuration for the connector class.

Current Skype Config:

<connector_class>com.plateausystems.elms.framework.vle.impl.
SkypeConnector
< /connector_class>

Current WebEx Config:

 <connector_class>com.plateausystems.elms.framework.vle.impl.
WebExConnector</connector_class>

Please update the Skype configuration to:

• <connector_class>com.plateausystems.elms.framework.vle.impl.SkypeConnector</connector_class>

Please update the Webex configuration to:

• <connector_class>com.plateausystems.elms.framework.vle.impl.WebExConnector</connector_class>

Once the above is corrected, you should not be seeing the error.

SAP, Successfactors, learning, LMS, VLS, Skype Integration, createConnector () failed, Webex, <connector_class> , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , Problem