SAP Knowledge Base Article - Public

2297822 - Item title not showing in custom report

Symptom

Item title does not show in custom report.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

When querying the "PA_CPNT" table, the "CPNT_TITLE" column doesn't return the item title itself, but a label ID.

Additionally, when running a custom report, the item title based upon the "CPNT_TITLE" column of the "PA_CPNT" table brings a label ID instead of the title itself. 

Cause

From the 1511 version release, a new table was introduced in the database that would store all custom labels.

All newly created item titles and their labels will be stored in the table "PV_I18N_ACTIVE_LOCALE_LABEL" table and not in the "PA_I18N_ACTIVE_LOCALE_LABEL" one.

Resolution

Please adjust your custom report code to include and get the item title from the "PV_I18N_ACTIVE_LOCALE_LABEL" table.

Note: as documented in the KBA 2379690 - Custom Report Development and Support, custom reports troubleshooting and support are beyond Product Support scope. Alternatively, please proceed with the following steps:

  • Use the standards reports from SF Learning system to retrieve the required reporting information;
  • Contact the report developer who built these reports for you or a consultant currently working with you on custom reports;
  • Engage SAP Professional Services via your CSP (see article for more details in the KBA 2149831).

See Also

Keywords

lms, learning, sf, successfactors, custom, report, item, title, not, show, display, showing, report, pa_cpnt, cpnt_title, label, id , KBA , LOD-SF-LMS-CRI , Custom Report Issues , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions