Symptom
Item title does not show in custom report.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
When querying the "PA_CPNT" table, the "CPNT_TITLE" column doesn't return the item title itself, but a label ID.
Additionally, when running a custom report, the item title based upon the "CPNT_TITLE" column of the "PA_CPNT" table brings a label ID instead of the title itself.
Cause
From the 1511 version release, a new table was introduced in the database that would store all custom labels.
All newly created item titles and their labels will be stored in the table "PV_I18N_ACTIVE_LOCALE_LABEL" table and not in the "PA_I18N_ACTIVE_LOCALE_LABEL" one.
Resolution
Please adjust your custom report code to include and get the item title from the "PV_I18N_ACTIVE_LOCALE_LABEL" table.
Note: as documented in the KBA 2379690 - Custom Report Development and Support, custom reports troubleshooting and support are beyond Product Support scope. Alternatively, please proceed with the following steps:
- Use the standards reports from SF Learning system to retrieve the required reporting information;
- Contact the report developer who built these reports for you or a consultant currently working with you on custom reports;
- Engage SAP Professional Services via your CSP (see article for more details in the KBA 2149831).
See Also
Keywords
lms, learning, sf, successfactors, custom, report, item, title, not, show, display, showing, report, pa_cpnt, cpnt_title, label, id , KBA , LOD-SF-LMS-CRI , Custom Report Issues , LOD-SF-LMS , Learning Management System , Problem
SAP Knowledge Base Article - Public