SAP Knowledge Base Article - Preview

2297909 - Provisioning > 'Company Settings' page not fully loading


  • We want to grant Support Access but we dont see this optioin in Company Settings page.
  • Company settings page is not opening fully.
  • 'Mail Preference' settings are missing in Provisioning page.
  • 'Analytics and Dashboard Tabs & Misc Reporting' is the last section showing in "Company Settings".
  • Error in Application server logs: "null object loaded from local variable 'successionDataModel'"



  • BizX Platform
  • Provisioning page


SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605


KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-RCM , Recruiting Management , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT-TLS , Tools , Problem

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