SAP Knowledge Base Article - Public

2298808 - Validation Error: one or more of the label IDs is invalid

Symptom

- Admin tries to add new labels to notification template "ItemEvaluationAssignmentNotification"

- When navigating to SystemAdmin/Configuration/NotificationTemplates/ItemEvaluationAssignmentNotification/ message body: admin can add manually

notification.ItemEvaluationAssignmentNotification.MessageText6

- When navigating to same place and trying to add, another label:

notification.ItemEvaluationAssignmentNotification.MessageText7 admin is receiving validation error message:

ValidationErrorMessage.PNG

Environment

- Learning Management System (LMS)

Reproducing the Issue

- Navigate to SystemAdmin/Configuration/NotificationTemplates/ItemEvaluationAssignmentNotification/ message body and add the following label:

notification.ItemEvaluationAssignmentNotification.MessageText6

- Click edit label button and text of label can be edited,

- Navigate to SystemAdmin/Configuration/NotificationTemplates/ItemEvaluationAssignmentNotification/ message body and add the following label:

notification.ItemEvaluationAssignmentNotification.MessageText7

- Click edit label button and validation error comes up

Cause

- The reason for receiving the above mentioned validation error is that system by default stores up to six labels for specific templates within the application,

- Label with number 7 simply just does not exist within the application yet, it has to be created first.

 

Resolution

 - Admin can add more labels but these labels have to be first created in the application and then applied to template,

- This can be done by navigating to:

References/Geography/Labels/Add new/select type NOTIFICATION:

addNEWlabel.PNG

 

- Then you can add this label to template and no validation error comes up.

 

Keywords

- additional label cannot be added to notification template, , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508