When clicking "Evaluate your Readiness" link in the Career Worksheet, the following error will appear:
Your request has not been processed successfully. Please try again. If the Problem persists, please contact client support and provide the event code and the server timestamp below: 900-001-6
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Career Development Planning
Reproducing the Issue
- Go to the Development Tab;
- Select the Career Worksheet;
- Click on "Evaluate your Readiness".
The error is displayed.
This issue can happen if the form that was configured as the Competency Assessment form on the Career Worksheet template is:
- Has an invalid Form ID;
- The form template setting is not set to "Self and Direct Reports".
To resolve the issue, you should configure an active Performance Form as the Competency Assessment form on the Career Worksheet template.
For details on how to configure the Competency Assessment form, please refer to the Implementation Guide - Career Development Planning: Implementation and Administration - Configuring the Competency Assessment Form.
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