SAP Knowledge Base Article - Public

2299272 - Record Learning missing in Actions menu for some admins

Symptom

For some administrators, "Record Learning" is missing in the Actions menu on scheduled offering records.

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

Role workflows are missing or domain restrictions are preventing Record Learning from being displayed.

Resolution

  1. Make sure the Role has the workflow below (System admin >> Security >> Roles >> Workflow Tab):
  • Add Learning Event
  1. Make sure the Scheduled Offering domain is included in Domain Restriction set in Workflow Restriction (System admin >> Security >> Roles >> Workflow Restr tab):
  • Add Learning Event With Commerce
  • Add Learning event
  • Edit Learning event

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Keywords

Record Learning, Scheduled Offering, Actions, workflow, Add Event With Commerce, Edit, SF, success factors, LMS , KBA , lmsadminui , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-WOR , Roles & Workflows , Problem

Product

SAP SuccessFactors Learning all versions