SAP Knowledge Base Article - Preview

2300030 - Changes to Account Nickname are not saved.

Symptom

Changes made to Account Nickname under OmniChannel Retail Banking 8.3 on the Account Preferences page are not being reflected on subsequent views to the Account Preferences page, either in the same user session or on subsequent user sessions.


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Environment

SAP Online Retail Banking 8.3

Product

SAP Online Retail Banking 8.3

Keywords

Account Nickname, Account, Preferences, Changes, Not Saved, Lost, Omnichannel, OCB , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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