SAP Knowledge Base Article - Public

2300083 - Lumira 1.3x error: It was not possible to establish an SAP BI Platform user session. Check the user name and password. (HDB 05408)

Symptom

  • Using the "Authenticate by Operating System (SSO)" option to save a Lumira document to SAP BusinessObjects BI Platform.
  • Clicking on the "Connect" button result in the error:

It was not possible to establish an SAP BI Platform user session. Check the user name and password. (HDB 05401)

2300083.png

Environment

  • SAP Lumira Desktop 1.30
  • SAP BusinessObjects Business Intelligence (BI) Platform 4.1 or 4.2

Resolution

  • Windows Active Directory (AD) authenticaton must be configured in the Web Application Container Server (WACS) where the "Restful Web Services" is hosted. For instructions please refer to KBA 2251461
  • Lumira Desktop must be configured for Kerberos Authentication. Please refer to KBA 2210624 for instructions.

See Also

  • KBA 2300144 - FAQ: Lumira Desktop and BI Platform Single sign-on

Keywords

single sign on OS SSO , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , Problem

Product

SAP Lumira, desktop edition 1.0