/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When trying to create substitution rule on Unified Inbox, no users are returned and an error is displayed at the bottom, as shown below:
The error message is:
Service failed while trying to fetch results for "<user_searched>"
When checking transaction /IWFND/TRACES at the Gateway ABAP system, following error is found:
User search is not enabled
Read more...
Environment
- Unified Inbox
- SAP Gateway
- Task Gateway
Keywords
substitution, task_gateway_service, tgw, SPRO, Is User List Enabled , KBA , gscbrazil_video , video , gscbrazil , OPU-BSC-TGW-UNB , Task Gateway - Unified Inbox , OPU-BSC-TGW , Task Gateway , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)