SAP Knowledge Base Article - Public

2302128 - Recommended Internet Explorer Settings in C4C


In C4C, we rely on caching mechanism to experience good performance. Below are recommended settings in Internet Explorer for caching to work and avoid cold browser calls.


Add C4C URL to trusted as below:

  • In Menu bar, goto Tools.
  • Click on Internet Options.
  • Click on Security Tab and then to Trusted.
  • Then click Sites -> Add.


Ensure Browsing History is not deleted on exit.

  • In Menu bar, goto Tools
  • Click on Internet Options
  • In General Tab, make sure that the check box Delete browsing history on exit is deselected.


Do not use InPrivateBrowsing mode.


Enable HTTP compression in IE.

  • In Menu bar, goto Tools
  • Click on Internet Options
  • Click on Advanced tab.
  • Select two check boxes in HTTP 1.1 settings.
  • Use HTTP 1.1
  • Use HTTP 1.1 through proxy connections

HTTP .png

Enable browser caching and Deselect the two check boxes:

  • Do not save encrypted data to disk.
  • Empty Temporary Internet Files folder when browser is closed.



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