SAP Knowledge Base Article - Public

2302902 - Connecting to SAP Analytics Cloud via SAP Web Dispatcher gives "ERR_EMPTY_RESPONSE"

Symptom

Connecting to SAP Analytics Cloud via SAP Web Dispatcher gives "The <URL> page isn’t working <URL> didn’t send any data. ERR_EMPTY_RESPONSE"

Environment

  • SAP Analytics Cloud
  • SAP Web Dispatcher

Reproducing the Issue

  1. When entering the text of the certificate for import into SAPSSLC.pse modify it to include local certificate information
  2. Browse to https://<WebDispatcherFQDN>:4310/sap/fpa/ui/tenant/<Tenant>

Cause

When entering the text of the certificate for import into SAPSSLC.pse modifying it to include local certificate information will not work.

Resolution

When entering the text of the certificate for import into SAPSSLC.pse do not modify it.

NOTE: The PATH connection type to SAP HANA from SAP Analytics Cloud is deprecated.

For current recommendations for connecting SAP Analytics Cloud to SAP HANA please see Best Practices for Live Connections in the SAP Analytics Cloud Help

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud 4 Planning, HCP, C4A, reverse proxy, on premise , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , Problem

Product

SAP Analytics Cloud 1.0