SAP Knowledge Base Article - Public

2303967 - Notifications tab is Hiding for Users- Onboarding

Symptom

  • The notification tab is not displaying in the Onboarding dashboard for users that have permissions to notifications.

Environment

  • Onboarding Dashboard.

Cause

  • In Super Admin in Account Options the XpressHR.HideNotificationProcess  value was set to TRUE.

Resolution

  1. If you have access to Super Admin follow these steps if you do not please open a Cloud Product Support Ticket.
  2. As a user if you have permissions to the notifications but your notification tab has disappeared please follow these steps.
  3. Log into Super admin.
  4. Select Account Options.
  5. Locate XpressHR.HideNotificationProcess and check the value setting, is it set to True? If so you need to change the value to False.
  6. To change to the value to False double click on the XpressHR.HideNotificationProcess link.  You will be taken to account options change the Value from True to False then click Update.
  7. Expected results is that the users who have permissions to notifications will now see the Notifications tab in the Onboarding Dashboard.

Keywords

  • Notifications
  • Onboarding dashboard
  • Notifications tab hidden
, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding all versions