Symptom
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Webi schedules to Email destination fails with following error message: "write error. [CrystalEnterprise.Smtp]: [Error sending mail message to SMTP server. Return code: 552]".
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Notice that the issue does not happen with small instances.
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Important to NOTE: SMTP Server is not a SAP product and do not qualify for SAP support. This KBA is presented to assist to determinate the root cause of the error mesage displayed in BI Platform.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- Windows
- Linux / Unix
Product
Keywords
erro code 552, CrystalEnterprise.Smtp, email schedule fail , large report , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem
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