SAP Knowledge Base Article - Public

2305275 - Top Reasons why a job is not appearing on the map location - Recruiting Marketing


An overview of the most common causes as to why a job is not appearing on the map location on the Career site.


SAP SucessFactors Recruiting Marketing


  1. The job may not be posted

    Please ensure that the job is posted in Recruiting Marketing by searching for the job in the main Search on the career site.

  2. Location format is incorrect

    Our platform requires each job have a single, city-specific location. Job seekers, search engines, aggregators, social media sites, and job boards all utilize location as a core component of their search. A job with a single, city-specific location is a key differentiator in promoting and marketing your jobs to potential candidates.

    The recommended format for the location is: Country, City, State, Postcode

    Please refer to the following Knowledge Base Article for further details: 2305869

    If the Unified Data Model is enabled, the new Job Location Generic Object (Help Portal: Job Location Generic Objects on Job Requisition) needs to be created. Actually, both maps, the legacy component and the integrated Google job map, use the new job location generic object from job requisitions. Jobs don't show up on the map if job requisitions are missing the street address, city, state, country/region, and ZIP code.

  3. The job appears at the wrong latitude and longitude

    The root cause is likely our location database having the wrong X and Y coordinates for a given location.

    In this case, please open a support case with us reporting this issue (please provide examples of the requisitions that are appearing wrong). Once the case is submitted, the Engineering team will work to correct the X and Y coordinates to ensure the location is correct.

  4. The location is too small

    Typically, the RMK Map only maps to locations of 3rd order or higher, meaning small villages, towns, unincorporated townships, suburbs and neighborhoods are excluded from the Map.

  5. The location isn't "real"

    Mapping to a location like "SuccessFactors Southwest Office", or "Remote", or "Customer Quality Center, Nevada" aren't "real" locations. A city name must be used.

  6. The location is too broad

    Mapping to a county, state, country, continent, island, or regional area won't map.

  7. The job has multiple locations

    If a job has multiple locations (Minneapolis-Saint Paul-Bloomington-Richfield), then it won't map at all (as it has no orthographic matches). A job with multiple locations can map, but it needs a primary or main location defined.

See Also

3086891 Hiring for Remote Positions: Leading Practices in SAP SuccessFactors Recruiting

2305869 - Job Location Best Practices - Recruiting Marketing


Map Location, Search by Location, Missing job in the map, Top 10 Reasons, Job not showing in map , KBA , LOD-SF-RMK , Recruiting Marketing , How To


SAP SuccessFactors Recruiting all versions