Symptom
The Candidate Profile shows duplicate Background Elements
Environment
SAP SucessFactors Recruiting Management
Resolution
A scheduled job allows the synchronization between EP and the candidate profile, as consequence the duplicates on CP will disappear.
This job runs automatically, there is no possible to run it manually. Therefore only the following two actions can re-trigger the job:
Via Provisioning (for Partners only)
- Setup and run a “Live Profile Import” of “Background Information”
- Selecting the option “Overwrite Existing Data”
Via Admin Centre:
- Go to Import Extended User Information > Background Information
- Selecting the option “Import by re-loading all data with your new changes” (this means to “overwrite”)
After completing one of the methods above, you can view the job under Provisioning > Monitor Jobs
Job Name : CAND_USER_BG_SYNC - Job Type: Candidate User Background elements Sync
The expected behaviour after this kind import will be that EP reflects the import file you uploaded, and the candidate profile template will reflect EP.
Keywords
CAND_USER_BG_SYNC, Candidate User Background elements Sync, background element, duplicate, sync, candidate profile, employee profile, EDU-18161, INC1543786 , KBA , LOD-SF-RCM , Recruiting Management , How To