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2305857 - Email body in CDT loses line breaks when arriving to its destination


You are sending or replying to an e-mail using CDT (Communication Desktop) and add extra line breaks but when the emails arrive to the destination, they lose these extra breaks.



SAP Contact Center 7.0


SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, CDO, .NET, carriage return, line breaks, e-mail body , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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