SAP Knowledge Base Article - Public

2305952 - 360 Multi-rater - 2nd Level Direct Report Role is not Included in the 360 Review Even if “Auto Include in Form” is Enabled


The role "2nd Level Direct Report" is not included in the 360 form even if “Auto Include in Form” is enabled for this role in Manage Templates.

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SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Go to Manage Templates.
  2. Select the 360 Form Template.
  3. In the 'Rater List' section, add the 2nd Level Direct Report (or Any level of Direct Reports Below in the Reporting Hierarchy) in the 'Role' column:

2nd level direct report.png

   4. Select the checkbox 'Auto Include in From' next to it anc click 'Save', to save your changes.

   5. Launch a 360 Review.


The 2nd Level Direct Reports are not auto-included in the Rater List of the 360 Review.


  • The "2nd Level Direct Report" role is not currently supported in default rater roles.
  • Even this option is selected, the users in this role will still not be auto included in the form. (MTR-3236)
  • The reason why this option is available for you when configuring the 360 Review in Manage Templates is that this drop down list of user roles is a component that is used in other places in Manage Templates (PM v12A) and it displays ALL the roles available.


  • Matrix Reports are not available in the auto-included list as it is not possible to pull them into the review process automatically.


If you would like the "2nd Level Direct Report" to be supported as a default rater role, please visit the Customer Community Influence channel to create an enhancement request: 


360 multi-rater, auto include, 2nd level direct report, hierarchy, default, rater, roles, form, review, enhancement request, category, role, second level, matrix, report, xml, configuration , KBA , LOD-SF-MTR , 360 Multi Rater , Problem


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