SAP Knowledge Base Article - Public

2305959 - Filters on reports in a new browser window is giving error "error: openModalPopup needs to have plateau.popup loaded"


When you open a report in a new window and click on the Filter it gives an error message "error: openModalPopup needs to have plateau.popup loaded"






SuccessFactors Learning
Learning Management System

Reproducing the Issue

1. Go to Reports and search for any report.
2. Open in a new browser tab
3. Click on any of the serach filter icon and you should see the issue


This is the expected behaviour, the filter pop-up actually renders information from the DB tables. So when you open the report in a new window, this pop-up is virtually disconnected from and hence it cannot pull information.


Open Reports in the same window as your learning application is and this should not cause this issue.


error: openModalPopup needs to have plateau.popup loaded report filter error Open report in new window error , KBA , LOD-SF-LMS-REP , Reporting Data , Problem


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