Symptom
When trying to import new job codes using Role-Job Codes, the job result is successful but nothing appears in the system.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Job Profile Builder
Reproducing the Issue
- Create a csv file for the import with the new job code
- Navigate to Admin Center > Manage Job Profile Content Import/Export
- In the Type dropdown, select Role-Job Codes > Browse for the file > select any applicable options > Import
- Navigate to Admin Center > Scheduled Job Manager
- The job shows the import was successful
- The exported file for the results shows 'Total Records: 0'
- Navigate to Admin Center > Manage Job Profile Content
- The new job code has not been created
Cause
Expected behavior
Resolution
Role-Job Codes does not support importing new and/or non-existing job codes. Use one of the below options depending on the nomination method used:
- User Directory File (UDF): Managing User Information - Managing Basic User Data by Using a Data File
- Position File: SAP SuccessFactors Data Model Reference Guide - Importing Foundation Objects
Keywords
success factors, SF, SFSF, JPB, Job Profile Builder, JDM 2.0, JDMv2, Role-JobCode import, mapping association, importing, associating, map, values, not, working, create, creating, new, value, entry, job code , KBA , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-JPB , Job Profile Builder , Problem