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2306183 - System crash happens with the Java heap dump file in SAP Mobile Platform 2.3 SP0X versions

Symptom

SAP Mobile Platform 2.3 SP0X system on a cluster server crashes with the Java heap dump files.
From the heap dumps we can notice, The class "com.sybase.sup.server.logging.DomainLoggingDBUtil", loaded by "sun.misc.Launcher$AppClassLoader" occupies more space.
The memory is accumulated in one instance of "java.lang.Object[]" loaded by "<system class loader>".


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Environment

  • SAP Mobile Platform 2.3
  • Cluster server
  • Windows 2008 R2 Enterprise
  • Data Tier is on extra database server(clustered)

Product

SAP Mobile Platform 2.3

Keywords

system crash, SMP2.3, java heap dump, data tier, domain log, cluster, server, huge memory , KBA , MOB-SUP , Sybase Unwired Platform , Problem

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