SAP Knowledge Base Article - Public

2306393 - Display options/filter option box is intermittently closing before selection is made

Symptom

When trying to change a display or filter option on the job requisition landing page the box closes before selection can be made. 

Environment

Recruiting Management

Reproducing the Issue

  1. Go to recruiting tab and navigate to the job requisition landing page.
  2. Open the filter or display option box.
  3. Mouse outside the box and sometimes the box will shut down before a selection is made.  

Resolution

  1. This is expected behavior if you mouse over an existing popup. Behavior is in such a way that the existing popup closes when some other popup is opened on the page. Hence, display option box closes as the "Job Title" link and "Job Posting" link on the jobReqSummary page triggers another popup when we mouseover the link.
  2. If you do not mouse over any of the existing links the option box will remain open. 

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Recruiting all versions