Symptom
- "Failed to upgrade this document (LO 01400) - Invalid pointer" error displayed in Live Office when trying to upgrade Live Office document
- The document was created in SAP BusinessObjects XI 3.1
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.1 SP6
- SAP BusinessObjects Business Intelligence Live Office 4.1 SP6
- Microsoft Office Excel, Word, Powerpoint
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
Live Office, LO, upgrade, grey ribbon, refresh all, unable to modiy object,Dashboards, live office connection, LO 01400, invalid pointer , KBA , BI-BIP-LO , Live Office , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
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