Symptom
- "Failed to upgrade this document (LO 01400) - Invalid pointer" error displayed in Dashboard designer when trying to upgrade document
- The dashboard has several Live Office connections
- The document was created in XCelsius 2008
- How to upgrade XCelsius 2008 file into Dashboard 4.x with Live Office Connections?
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.1 SP6
- SAP BusinessObjects Business Intelligence Live Office 4.1 SP6
- Microsoft Office Excel
Product
SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2
Keywords
Live Office, LO, upgrade, grey ribbon, refresh all, unable to modiy object,Dashboards, live office connection, LO 01400, invalid pointer, how to upgrade , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , BI-BIP-LO , Live Office , Problem
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