SAP Knowledge Base Article - Preview

2306483 - "Failed to upgrade this document (LO 01400) - Invalid pointer" error displayed in Dashboard designer when trying to upgrade document

Symptom

  • "Failed to upgrade this document (LO 01400) - Invalid pointer" error displayed in Dashboard designer when trying to upgrade document 
  • The dashboard has several Live Office connections 

LO 01400.png

  • The document was created in XCelsius 2008
  • How to upgrade XCelsius 2008 file into Dashboard 4.x with Live Office Connections?


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP6
  • SAP BusinessObjects Business Intelligence Live Office 4.1 SP6
  • Microsoft Office Excel

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2

Keywords

Live Office, LO, upgrade, grey ribbon, refresh all, unable to modiy object,Dashboards, live office connection, LO 01400, invalid pointer, how to upgrade , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , BI-BIP-LO , Live Office , Problem

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