SAP Knowledge Base Article - Preview

2306533 - Reimbursement Eligibility & Balance amounts coming as zero in ESS Advance claims application (Webdynpro ABAP)

Symptom

  • Eligibility Value coming as 0 (zero) when 'Reimbursement Eligibility' is clicked in Portal Advanced Claims application in Reimbursement Module - Claims / Advances although HINREMS report shows correct values.
  • Balance Value shown as 0 when 'Reimbursement Eligibility' is clicked in Portal Advanced Claims application although HINREMS report shows correct values.
  • Employee cannot raise a claim in portal due to zero Eligibility Value.


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Environment

  • Human Capital Management (HCM)
  • Payroll India Public Sector
  • SAP ERP 6.0
  • SAP ERP Core Component 6.0
  • SAP enhancement package 4 for SAP ERP 6.0
  • SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0
  • SAP enhancement package 5 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0
  • SAP enhancement package 7 for SAP ERP 6.0

Product

SAP ERP 6.0 ; SAP ERP Central Component 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0

Keywords

WebDynpro for ABAP application, Advance Claims, Reimbursement , KBA , PY-IN-PS , Public Sector , PA-PA-IN , India , Problem

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