Symptom
- Enhance security on SAP Contact Center "CCtr" Environment
- Required steps to generate new SHA-2 certificates and implement steps in CCtr
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Environment
- SAP Contact Center 7.0
- SAP Contact Center Support Pack 9 and up
- SAP Contact Center Feature Pack 11 and up
Product
SAP Contact Center, on-premise edition 7.0
Keywords
SHA1, SHA-1, SHA2, SHA-2, SHA256, SHA512, certificate, security , KBA , CRM-CCI , Contact Center Infrastructure , Product Enhancement
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